Connect Series: Meet our Production Team!
Shishi & Talina with Larissa and Angel
While Reportex offers a wide range of services ranging from realtime reporting to boardrooms for mediations, our bread and butter has always been our transcripts. Including both discovery transcripts and transcripts from recorded audio, we produce thousands of transcript pages a week which need to be provided to the court and the ordering parties.
Our production team, directed by Shishi Fan with Talina Flores Vergara, is responsible for ensuring our printed transcripts meet Reportex’s high standards of quality. Along with members of our office services team when needed, specifically Larissa Patlan and Angel Arena, this department works like a well-oiled machine. There are many different kinds of transcripts, each having special printing requirements and these experts make sure each and every transcript meets the stringent Rules of Court. Excellence is our game!
We sat down with the team to learn a little more about them and their vital jobs:
First up, is Shishi Fan, our Production Director at at Reportex Headquarters, Vancouver.
What do you like most about being a production director at Reportex?
I get to be this evil-bringer of bad news, striking hearts with fear with every back-order email to our lovely group of reporters. The amount of trees production has used to make transcripts might be a small forest! Jokes aside, in my position I get the chance to speak to all sorts of people from our audio department to our medical transcript department.
What would you be if you weren’t a part of the Production Team at Reportex?
I see myself fitting in the scheduling department. I used to schedule discoveries in the past between printing, so I look back on those experiences fondly.
What is your top tip for staying organized?
I used to use sticky notes and printed papers. Now that I don’t have a printer at home, I’ve gone into the new age of unread emails in inboxes to annoy the heck out of myself and the (God-blessed) reminders from Slack.
How do you take your coffee?
Clearly the answer is to not take coffee. Why would you want coffee when you can have tea that has 100 different other flavours and has caffeine in it too? Come join the tea team with me.
What three things are on your bucket list?
Exercise, exercise, and some more exercise. Sadly, I don’t think I’m the only one who has gotten used to staying indoors to avoid crowds during the best hours of our beautiful summer weather.
Second, is Talina Flores Vergara, our Production Assistant at at Reportex Headquarters, Vancouver.
What do you like most about being a production assistant at Reportex?
I enjoy working as a part of an amazing team. I enjoy the daily challenges, and I am able to gain lots of new skill sets.
What would you be if you weren’t a part of the Production Team at Reportex?
I came to Canada three years ago hoping to work in the HR field because that’s what I love to do. But life took me to the hospitality industry, where I had worked for a while, and then I got hired on by Reportex. This was a life-changing opportunity for me. I believe that I can passionately work towards my goals and dreams.
What is your top tip for staying organized?
My organizational skills are not something that I was born with. Over the years I have made it a habit, which helps me stay organized.
How do you take your coffee?
Usually with milk and sugar, but my top one is when it comes with a shot of Baileys.
What three things are on your bucket list?
- One-month cruise trip.
- Start my own business.
- A train journey across Canada.
Third, is Larissa Patlan, our Office Services Coordinator at at Reportex Headquarters, Vancouver.
What do you like most about assisting the Production Team at Reportex?
I like working at production because the people around me train me well, and we are good at working together. Furthermore I like being part of it. My grandmother used to say a very well-known proverb: “If you want to go fast, go alone, but if you want to go further, go with others.” I am very grateful to this company because I really feel at home.
What would you be if you weren’t a part of the Production Team at Reportex?
If I wasn’t here, it would be hard to guess where I would be right now, but I would probably be studying some kind of masters degree related to biotechnology or biology, simply because that subject is my passion and my hobby.
What is your top tip for staying organized?
I am completely sure that most of the time I try to be organized not only at work but at home as well. One of the methods I usually practise (or at least try to practise) is the 5S. For example, if I don’t use something for a year, I keep it or throw it away or donate it. But if I use something daily (at least once), I put it within reach. This way I only keep what I need without losing efficiency.
How do you take your coffee?
I like the tea with cinnamon better, but if I had to choose a coffee, I would choose decaffeinated coffee without sugar and maybe with soy milk or oat milk.
What three things are on your bucket list?
- I would love to see a paradise bird dancing.
- It would be amazing to see the Northern Lights as well as a night of star rain.
- Swim in icy waters.
Last but not least, is Angel Arena our Receptionist at Island Reporters located in Victoria.
What do you like most about assisting the Production Team at Island Reporters?
It is the trust I have received from my direct superior and the management team, especially since I am the only one working in the office most of the time. The feeling of being valued and supported by the team. I may be alone, but I am connected!
What would you be if you weren’t a part of the Production Team at Island Reporters?
I would probably be in a production team or supply chain team of a manufacturing firm where I can intensively utilize my skills in production planning, scheduling, materials control, procurement and logistics.
What is your top tip for staying organized?
Whether on your desk, e-files, instructions, tools, etc., I find it the most basic system in order to be organized — the 5S: sort, set in order, shine, standardize and sustain.
How do you take your coffee?
If not for my sleep disorder and hyperacidity, I would take my coffee with one cream and half a sugar. I love coffee, but my body does not — no matter how little the amount is.
What three things are on your bucket list?
- Get (at least) a permanent residency in Canada.
- Build my dream house.
- Take a family vacation.
