Safely Re-opening July 6th, 2020

All three of our locations (HQ in Vancouver, All-Star by Reportex in New Westminster and Island Reporters in Victoria) will be reopening for in-person proceedings on Monday, July 6th, 2020

We can’t wait to welcome you back! 

Here are a few of the things we are implementing to keep everyone safe while at Reportex:

What to expect before your proceeding…

  • Clients, witnesses and onsite staff will all be screened for new symptoms before every job, through a self-questionnaire (either via email or onsite). Anyone exhibiting fever, chills, new or worsening cough, shortness of breath, sore throat, new muscle aches or headache will be asked to leave. 
  • Start times will be staggered to avoid congestion in our reception areas.
  • At Reportex HQ we are currently utilizing boardrooms on three floors. You will receive detailed instructions the day before your proceeding, which will direct you to your specific floor.  

Sanitization & Protection…

  • We have installed plexiglass shields in boardrooms and at reception to provide additional comfort and protection. 
  • A supply of hand sanitizer, disinfectant wipes and disposable face masks will be readily available in our offices at all times for clients, witnesses and staff. Please consider wearing a mask while in our offices. 
  • Our extensive disinfection procedures will include cleaning all common touchpoints and surfaces every 30 minutes (outside boardrooms).
  • Once your proceeding concludes, the boardroom will be sanitized thoroughly in preparation for the next proceeding. 

During your proceeding…

  • Please comply with any signage in the boardrooms.
  • Congregating will not be permitted in common/reception areas or at food serveries, and break times will be staggered as much as possible to avoid congestion in the common areas/washrooms. 
  • Videoconferencing equipment will be available in every boardroom at each location to accommodate any remote attendees (and our remote proceedings technicians will be available to assist).
  • We will not be requiring witnesses to hold a bible when they are sworn in. Witnesses may bring their own bible, or we will disinfect a bible prior to use if required.)

Food Service…

  • We’re working on a solution to provide our mediations with Chef Nye’s extraordinary catering! Please stay tuned for further developments.
  • In the meantime, individually packaged snacks and bottled water will be available for your enjoyment. You are also welcome to bring your own beverage/food.

For a full list of our detailed protocols please click here to view our COVID-19 Protocol, which will be updated as needed.