Tag Archive for: #covid

Uncharted Waters: A COVID Update

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Like everyone, we at Reportex are cautiously optimistic about the restart plan announcements on May 25. This new plan paves a way for a loosening of restrictions for both personal and work life. With that said, for the sake of our staff and clients we will still be following strict safety protocols when you visit our offices.

As per the guidelines, employers are required to continue operating under their COVID-19 safety plans, but there is a plan for a gradual loosening of restrictions. At Reportex this means the following:

  • We must ensure that all staff and clients maintain an appropriate physical distance, and extra care should be taken in small office spaces, meeting rooms and break rooms.
  • Masks will still be worn in all indoor areas unless there is a plexiglass barrier in place.
  • A daily health check is included in our COVID-19 protocol; clients and staff should check in with reception before proceeding to their boardroom or office.
  • Proper handwashing and sanitizing will be adhered to at all times, and regular touchpoints will be cleaned frequently.

You can review our full protocols here.

According to Dr. Henry and the BCCDC, after June 15 more restrictions will be lifted, but the government advises a controlled and gradual return to the workplace plan, so only small, in-person meetings will be allowed. For the moment this means that Reportex will still limit in-person meetings to six people, including the court reporter. It also means that access to available meeting space will be limited, and meeting spaces will be sanitized by our staff after each use.

sun shining through clouds

This has been a time of upheaval and change for all of us. Let’s not forget to reflect on all that we have learned about ourselves and what we have accomplished over the past year. It has been a time of reflection and transformation. We have learned a lot of valuable lessons over the past year about ourselves and about how we manage in adversity and difficulty. We have seen amazing acts of selflessness and compassion from all around the world, but we have also seen the ugly and the frightening, and we hope that from this COVID cloud we will embrace the silver linings that the eased restrictions bring us as we move forward in our battle against the virus.

As we all move ahead in our plans for reopening workplaces as well as recreational spaces, we need to make sure we only take the good we have learned into the new normal. We want a better future for us all, not just the same old, same old. 

Are your employees thriving working from home? Do you feel a more digital approach is expanding your opportunities beyond the bricks and mortar of your office address? This is a chance for us all to re‑evaluate what is important to us in our homes and our workplaces. In the meantime wear your mask and keep your distance.

One of the biggest silver linings for us has been the opportunity to dig into the personal and professional growth of our team. As you know, we have been focusing on evolving our office space and developing our services and solutions for our clients. We have also been working with our executive coach, Mary Crayston, who has been guiding us through the challenges and successes of continued development. This work has allowed us to prepare for the future of both our business and the industry as a whole, and we couldn’t be more excited to step into it.

(R)evolution: shaping the future of legal solutions

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To say that this pandemic has been disruptive to most industries would be a bold understatement, but it has been particularly disruptive to those who rely on systemic stability and are/have been traditionally slow to adapt to change. It is no secret that our legal community can struggle with the adoption of new technology and procedural shifts. There are also those who have been trying for decades to demonstrate the value of implementing new legal tech, like hybrid proceedings or integrated realtime reporting with videoconferencing in the courtroom. For that reason it was a pleasant surprise to see how quickly everyone was able to adapt to new ways of handling legal proceedings and how readily clients of all ages and demographics understood the need to pivot during this crisis.

Many of these systems were already in the nascent stages, but necessity certainly put a new timeline and a hyper spotlight on the need to be able to adapt quickly and effectively. This was necessary not only to keep the justice system running smoothly on a day-to-day basis but to ensure adequate access to justice throughout this challenging time. Streamlining processes as well as digitizing them has shown everyone that the legal industry can survive dramatic changes and adjust with the times.

Reportex has always strived to stay abreast of new technology, and we are dedicated to helping shape the future of legal proceedings to better serve our clients. Our commitment to remain on the leading edge and our team of technical and reporting specialists have allowed us to weather the last 14 months with barely a ripple. 

This has been reflected in the ongoing development of our new headquarters at 700 – 925 West Georgia Street. The plans for the new HQ had been in play long before COVID hit, and we managed to carry on without too much delay. Safe and secure in-person meeting spaces will always be required in the legal industry, even more so now that the pandemic has sped up the shift to remote law firms or vastly downsized office spaces and solo practices. Making sure that we are equipped with the best AV technology, videoconferencing and court bridge services allow our clients to communicate and work effectively, no matter where they are located.

As we plan a more fulsome return to work, we are always cognizant of the health and safety of our clients and staff. Because of ongoing COVID protocols, we are limiting the number of people in a meeting room to six, including the court reporter. Clients can take advantage of our technical solutions for virtual or hybrid communications for mediations, discoveries, arbitrations, and other proceedings.  

As part of our ongoing commitment to support our valued clientele and industry partners, over the coming weeks, we will be sharing with you more plans about the ongoing technical developments, e‑solutions, and service solutions.  

This is the Reportex (R)evolution. This is our commitment to being the leader in shaping the future of our industry.

You can learn more about our COVID protocols here and our virtual and hybrid systems here.