(R)evolution: shaping the future of legal solutions

To say that this pandemic has been disruptive to most industries would be a bold understatement, but it has been particularly disruptive to those who rely on systemic stability and are/have been traditionally slow to adapt to change. It is no secret that our legal community can struggle with the adoption of new technology and procedural shifts. There are also those who have been trying for decades to demonstrate the value of implementing new legal tech, like hybrid proceedings or integrated realtime reporting with videoconferencing in the courtroom. For that reason it was a pleasant surprise to see how quickly everyone was able to adapt to new ways of handling legal proceedings and how readily clients of all ages and demographics understood the need to pivot during this crisis.

Many of these systems were already in the nascent stages, but necessity certainly put a new timeline and a hyper spotlight on the need to be able to adapt quickly and effectively. This was necessary not only to keep the justice system running smoothly on a day-to-day basis but to ensure adequate access to justice throughout this challenging time. Streamlining processes as well as digitizing them has shown everyone that the legal industry can survive dramatic changes and adjust with the times.


Reportex has always strived to stay abreast of new technology, and we are dedicated to helping shape the future of legal proceedings to better serve our clients. Our commitment to remain on the leading edge and our team of technical and reporting specialists have allowed us to weather the last 14 months with barely a ripple. 

This has been reflected in the ongoing development of our new headquarters at 700 – 925 West Georgia Street. The plans for the new HQ had been in play long before COVID hit, and we managed to carry on without too much delay. Safe and secure in-person meeting spaces will always be required in the legal industry, even more so now that the pandemic has sped up the shift to remote law firms or vastly downsized office spaces and solo practices. Making sure that we are equipped with the best AV technology, videoconferencing and court bridge services allow our clients to communicate and work effectively, no matter where they are located.


As we plan a more fulsome return to work, we are always cognizant of the health and safety of our clients and staff. Because of ongoing COVID protocols, we are limiting the number of people in a meeting room to six, including the court reporter. Clients can take advantage of our technical solutions for virtual or hybrid communications for mediations, discoveries, arbitrations, and other proceedings.  

As part of our ongoing commitment to support our valued clientele and industry partners, over the coming weeks, we will be sharing with you more plans about the ongoing technical developments, e‑solutions, and service solutions.  

This is the Reportex (R)evolution. This is our commitment to being the leader in shaping the future of our industry.

You can learn more about our COVID protocols here and our virtual and hybrid systems here.  

Welcome to Our New Offices

They say that the best way to predict your future is to create it.

So that’s what we’re doing! 


Welcome to the 7th floor. This is Reportex 2.0.

As you may have seen on our social media for the past few months, we have been teasing the opening of our brand new, mindfully designed, tech-forward headquarters on the seventh and eighth floors of our building in downtown Vancouver (conveniently connected by an internal staircase). Well, pandemic or not, the day has come to unveil our latest evolution, and we couldn’t be more excited to share it with you.  

Our new address is 700 – 925 West Georgia Street (same building, different floor!).

We have a meeting room designed specifically for you.

With 20,000 square feet of thoughtful extras we have our clients’ needs in mind. Our new HQ is designed to enhance effective virtual, hybrid and in-person communications, and each room is uniquely designed around your needs.

Here are just a few of the features you can expect:

  • MORE SPACE. 33 boardrooms, moveable walls to offer flexible and spacious options, four private caucus rooms and a gorgeous restaurant-grade chef’s kitchen.
  • Vault-like soundproofing. The walls are constructed full height, with soundproof plenum insulation in the ceiling above. They are filled with Roxul insulation as well as an acoustical sealant on tracks, joints and outlets. The doors are solid core in design, with drop seals when closed, and acoustical door seals are on all the door frames. 
  • For your safety and security there is a master digital sign-in —no need to remain at reception. All our boardrooms are outfitted with digital signage to guide you to where you need to be, and our team is always available to provide our top-notch client care.
  • Every single boardroom is set up with leading-edge technology. There are monitors for remote attendees and videoconferencing, and all our boardroom tables are equipped for data, power and USB ports.
  • Comfortable, private and spacious areas. We have arranged the space so that the rooms on the north side are designed for mediations, with breakout spaces and lounge areas; the south side is designed for examinations for discovery and larger meetings.
  • Custom art inspired by our beautiful province to engage the senses and create a beautiful west coast vibe.

Expert court reporters. Exceptional service. Thoughtful extras. Everything you need for a successful legal proceeding.

Read more about our mindful design choices.

While we will continue to provide virtual and hybrid proceedings until we can all safely return to work (and even after that), any in-office bookings you have at headquarters will now take place in this beautiful new space, supported by thorough protocols to keep you safe. Plexiglass, temperature checks and routine sanitization (among other things) have been commonplace for months now, and we deeply appreciate your flexibility in adapting to all of it.

At Reportex we have always expressed our commitment to growth and opportunity. As a team we look for possibility in everything that we endeavour to do. If ever there was a time to look for the silver linings in a challenging situation, it is now.

The development of this new space was already underway long before the pandemic took hold, and our team has been continually expanding since day one. So despite the unusual circumstances of this past year there was simply no stopping us. In order to be able to push forward, we have been fortunate to find some pivot points to help support our team and our clients during this challenging time.

The silver lining in this is that we were able to take the time to design an incredible space that our clients and team will be excited to return to when we are able.

“This new office is a physical example of the fact that the work we do is in continuous collaboration with how we do it. With 20,000 square feet of state-of-the art custom-built litigation space, each shiny new boardroom is fully equipped with the technology needed to support the important work of our unique clients. With flexible mediation and arbitration space and the capability for a myriad of virtual and hybrid proceedings, blended with a stylish sensibility and gourmet catering to enjoy while in the office, our vision for a full-service facility is exemplary of the type of innovation that has been carefully considered in this build.

Our team has made these mindful choices to enhance the experience of being a client of Reportex, which not only serves a practical purpose but broadens the horizons of our work as we continue to adapt to a new landscape.”

— Megan Ejack, Director of Marketing and Communications

As we plan our eventual return to the workplace, our team will continue to use this silver-lining time to evaluate the needs of our clients and associates. As the courts continue to evolve, we will remain on the leading edge of the developing legal technology.

Of course, we’re excited to eventually celebrate (with some actual wine and some actual cheese), but in the meantime we will be offering creative ways for you to explore the space with us, so stay tuned!

For those of you who do find yourselves in the office, we welcome your feedback — please stop by our stylish new reception area and chat with one of our team members.

Hope to see you soon!

West Coast LEAF: Using our stories to create a new future

By Kerry Sauriol, Marketing Coordinator


I am one of the new “kids” here, and part of my role is to understand not just the excellent services that Reportex provides the legal community but also why. It’s important that I understand what drives the people here and what is important to them. Thus I was honoured and excited to represent Reportex at the 2021 Breakfast for Dinner virtual event hosted by West Coast LEAF on the evening of March 23rd.

I haven’t attended a lot of virtual events, so I found the whole process fascinating and was in awe to be online with almost 400 women and men who were showing their support of this organization and the work they do. The words of Raji Mangat, executive director of West Coast LEAF, were enough to convince me I was in the company of amazing and inspiring people who feel the same way about equality, injustice, and fighting for a better world, especially when she said:

“We know that returning to what was ‘normal’ is neither possible nor is it desirable. … It wasn’t good enough then, and it isn’t good enough now.”

And that is why the (R)evolution concept here at Reportex resonates so well with me: moving forward, seeing new opportunities and new ways to do better and be better.


Gloria Macarenko led an amazing panel discussion that included El Jones, Jules Arita Koostachin and Kali Spitzer that revolved around the concept storytelling that they do through film, poetry, writing and photography. They spoke of how they used their mediums to weave a new future based on the histories (therestories) of us all, using that past experience to teach us all how to reframe the so-called “norms” that have shaped our culture and society for good and, tragically, for bad.

In her opening speech Gloria read a quote from Arundhati Roy. However, I think another section of that essay fits the way we need to move forward politically, economically and culturally:


“Whatever it is, coronavirus has made the mighty kneel and brought the world to a halt like nothing else could. Our minds are still racing back and forth, longing for a return to ‘normality’, trying to stitch our future to our past and refusing to acknowledge the rupture. But the rupture exists. And in the midst of this terrible despair, it offers us a chance to rethink the doomsday machine we have built for ourselves. Nothing could be worse than a return to normality.”


The way forward for us all is in change and innovation. The way forward for us all means taking all that is good and giving space for that to grow into something better than what existed before. Reportex, believes that.

That is why we focus on our values of team, mentorship, equality, community, and industry. This is why we are excited about our new space that has been created downtown to serve our community. We can’t wait for you to see it. Reportex keeps looking for new ways to build upon our services not just to the legal community but to the community that we work and live with, and that is why I am excited to be part of this team we look to the future.

If you want to learn more about what West Coast LEAF does, do visit their website and donate if you can.

Feeling Anxious: You Are Not Alone

By Kiran Deol, Business Development Coordinator


A major theme throughout our blog, especially this past year, has been wellness. This month has been no exception with what we have appropriately named “Mindful March,” bringing awareness to our mental health. We at Reportex keep close contact with our employees and have kept up to date with the needs of the legal industry during this pandemic, including ways to reduce workload stress.

I recently had the pleasure of attending a paralegal seminar put on by TLABC called “Rising Above Adversity.” Throughout this seminar we got to hear not only from paralegals in the industry but from lawyers who shared their struggles with anxiety even before the pandemic hit. It was refreshing to hear about struggle in such a highly regarded position and not only how to overcome those struggles but how to help all employees acknowledge their struggles in the workplace and at home. Reportex has acknowledged the changes and stressful situations our clients are faced with on a daily basis. Our new space reflects these changes and has areas where you can relax.

We hear about mental health more and more every day, which is great; however, in the last year only 1 in 10 people acknowledge they are suffering from anxiety. The first thing to know is that you are not alone. There are treatments, and anxiety is more common than you think. To acknowledge your anxiety, look out for the following signs: excessive worrying; difficulties sleeping; fatigue; concentration issues; irritability and tension; increased heart rate and palpitations; sweating and hot flashes; trembling and shaking; chest pains or shortness of breath; or feelings of terror. For more information about these symptoms please visit How to Tell if You Have Anxiety: 10 Signs and Symptoms at BetterHelp.com.

Acknowledging these symptoms is a huge step, and there are many ways to remedy them, including maintaining a routine; watching your dietary, alcohol and coffee intake; limiting how much TV you are consuming; maintaining social connection (Zoom meetings, phone calls, outdoor distanced activities); engaging in community service; and journaling. Practicing gratefulness is also highly recommended: keep a gratitude journal and simply write down three things a day you are thankful for, even if it’s for your morning coffee. (I encourage you to check out resources from brain health speaker Terry Small for the scientific backup and positive effects of practicing gratitude.)

Anxiety is not a new concept; many people suffer from it. COVID has built a whole new type of anxiety, so remember to be compassionate and not to beat yourself up about your anxiety. Limiting news and social media can also be helpful (protect yourself but don’t feel bad about shutting out the bad news that is constantly running through our newsfeeds). Feel good about checking in for help. There are several anonymous sources you can turn to, and here are some free apps you can download on your phone: Sanvello, The LifeLine App, MindShift CBT and BetterHelp

Although the last year has been stressful, believe it or not, there could be some pros to COVID: having a shorter commute, staying home with your fur babies, wearing comfy pants, using less paper, enjoying home-made lunches, not having to fake smile because you are wearing a mask or not having to meet in person due to the ability to communicate with people around the world via technology. Many of us can’t wait to meet in person again, but in the meantime there are ways around it.

We have featured our technology many times in our blog posts, helping people navigate through the pandemic. That’s not all we are doing! As we spring into spring, Reportex is unveiling the expansion that our amazing team has been endlessly working on behind the scenes. We have shared teasers and information about our expansion, and we are extremely grateful to be able to share the features of our new space. We understand that our clients are often in high-stress situations while visiting our office. At Reportex we have incorporated unique art by our in-house artist, Shari Pratt; zen dens with beautiful downtown Vancouver views, where you and your clients can relax with coffee and snacks during breaks; a state of the art kitchen (scheduled to open later this year) to accommodate lunches; and, as always, helpful staff to cater to your unique needs. We are of course still accommodating stress-free virtual proceedings and e-services — everything from examinations for discovery to lengthy e-trials facilitated by our friendly tech team.

Our priority is client satisfaction, and we want to make your visit as comfortable and as stress-free as possible during the pandemic and after. We cannot wait to unveil our new space and welcome everyone back into the office. Follow us on social media to stay looped in on the latest developments. Also keep an eye out for blog posts about our wellness initiatives and how to navigate through the pandemic in the smoothest way possible.

Connect Series: Meet Owner, President & Realtime Court Reporter, Christy Pratt!

Over the course of her career Christy has acquired reporting expertise in all areas of litigation, with a special interest in Aboriginal rights and title cases and Charter challenge cases.

She has reported several landmark trials (including Tsilhqot’in Nation v. British Columbia and Conseil-scolaire francophone de la Colombie-Britannique v. British Columbia (Education)), and she is currently reporting the Cambie Surgeries Corp. v. British Columbia (Medical Services Commission) trial before the Honourable Mr. Justice Steeves.

As an expert in realtime reporting Christy regularly conducts workshops for trial lawyers and their support staff on the benefits of realtime reporting and how to effectively conduct electronic trials.  She has presented for the Trial Lawyers Association of BC and at lunch & learns for law firms throughout Vancouver and the Lower Mainland.

Christy provides IME consulting services to medical experts, and she has developed extensive online training programs and reference libraries for court reporters, transcriptionists and editors.

During her decade-long tenure on the board of the BC Shorthand Reporters Association, Christy held the positions of secretary and president.

Christy has expertise in reporting all areas of litigation, including Aboriginal rights and title, Charter challenges, medical malpractice, personal/catastrophic injury, construction/engineering, defamation, products liability, anti-trust, environmental, mining and other resource-based litigation.

Christy has a passion for travelling and writing, and she enjoys spending time in Washington State and attending European cooking schools.  She is a proud supporter of several local Vancouver shelters and charities.


You just wrapped up evidence on a 151-day e-trial, which is the way of the future. What was your biggest challenge or obstacle you overcame with this trial?

While there have been a handful of trials in British Columbia that have involved some element of digital presentation (some managed by the parties themselves, some using third party software providers and some using a hybrid blend of paper exhibits and digital presentation), Saik’uz was the first fully supported e-trial in British Columbia. We designed the platform, provided all the software/hardware (including a 65-inch SMART Board for document markup), liaised with the clerks and exhibit managers, trained and supported counsel and the judge and provided realtime reporting to all participants, both onsite and remotely. We also provided a full-time e-trial technician to run the platform. As you can imagine, with this many moving parts and virtually no precedent to rely on there was always something popping up in the early days that needed a solution. Throw a pandemic into the mix with many witnesses attending virtually, and things got pretty wild pretty quickly. Now instead of focusing on just the e-trial tech and the transcripts, we were sourcing plexiglass, designing a socially distanced courtroom and finding a solution that would allow witnesses to attend virtually within our platform (which was designed to work independently of the courtroom system, for security purposes) while still being integrated with DARS. Essentially if the parties — or the court — needed anything, we made it happen, and in the early days of COVID things were changing almost daily. 

So I think the biggest challenge with this particular trial wasn’t the technology, because we were totally solid on that. It was making sure that we were always ready to pivot and adapt to the ever-changing requirements of conducting a trial during a pandemic. But that challenge also allowed us to create some pretty incredible solutions to connect the trial participants through technology. 


E-trials are a relatively new addition to the services we provide at Reportex, and some people may be nervous to use the technology that is needed to do an e-trial. What do you want those people to know?

I would like them to know that technology is extremely flexible and that we will always find a solution that doesn’t require a complete overhaul of working style or flow. Technology can be intimidating, and it is very common for people to assume that nothing will be as efficient as their tried-and-true binders and tabs and sticky notes. But by asking the right questions, listening carefully and finding creative, inexpensive solutions, we can put the right tools in counsel’s hands to enhance, not frustrate, the presentation of their case. I also want counsel — and the court — to realize that they are more capable and adaptable than they realize. We have seen this time and time again over the last year as lawyers and adjudicators have adapted to incorporating tech into their daily lives.  


You have a career covering all areas of litigation, with a special interest in aboriginal rights, the most recent being the Saik’uz First Nation and Cowichan Tribes trials. What do you find most fulfilling about working on litigation such as this?

My passion for aboriginal litigation started almost 20 years ago when I began working on the Tsilhqot’in Nation case. We did months of discoveries and commissioned evidence and then embarked on a 339‑day trial that spanned 2002 to 2007. I spent months in the Nemaiah Valley and met some incredibly wonderful people, many of whom I stay in touch with to this day. As a court reporter I’ve always had a tremendous respect for words and language, and reporting the evidence of elder witnesses — some of whom spoke very little English — sparked a fierce desire in me to make sure that I was being as respectful and as careful with their language as possible.

Over the past two decades my team and I have really fine-tuned the orthography protocols that we use in aboriginal proceedings. We work closely with First Nations word spellers and language experts, and at times we have to get pretty creative when working within the limitations of our reporting software, which doesn’t allow us to replicate various diacritical marks. The challenge of getting the words right — sometimes across various dialects within the same language group — and ensuring consistency throughout trials that span months or years adds a layer of complexity to what we already find to be completely fascinating work. It fires us up! 


At Reportex our core values of team, mentorship, equality, community and industry are central to what we do. Which of these values resonates most strongly with you and why?

I think if you were to ask me this question every day, my answer would be different every day. But if I were to pick one, it would be “team” because without them the other values wouldn’t hold the same meaning for me in the context of Reportex. I am constantly inspired by the integrity, creativity, kindness and curiosity of our people, and this manifests in some incredible initiatives within not just our industry but also our communities as well. We have several emerging leaders on our team, and we are in the process of building a Reportex academy, where team members can level up in various areas of interest, including technology, leadership, wellness, grammar and business writing — it’s a long list. We do our best to provide our people with equal growth opportunities that will serve them in their personal and professional lives, and we provide mentorship along the way. But all of our initiatives stem from the core of who we are, which is our team. 


We have been talking a bit about wellness on the blog and through our Slack channels. Do you have a favourite way to recharge or any tips for staying well?

My word for 2020 was “connect,” and I didn’t realize just how meaningful that word would ultimately be for me last year. This year my word is “presence.” As a leader of about 100 people now, my vision is firmly focused on where technology will take us, and having one eye to the future at all times can make it hard to live in the moment. My mind moves at a million miles a minute most days, and I’m really working on just slowing things down by meditating, reading old-fashioned paper books (remember those?), enjoying a tea in the afternoon (and maybe a single malt in the evening) and finding silver linings every day.

Tech that connects.  #therevolutioncampaign

E-Trial Reflections: A Look Back on 151 Days

In late January after 151 days of trial, the last day of evidence was in on the Saik’uz/Stellat’en First Nations claim, giving our (truly) fearless leader, Christy, a break from court until closing argument in April.

This e-trial has been nothing short of revolutionary for Reportex, not only in terms of the custom e-trial platform that Brandan and his team so successfully implemented and that Jake facilitated but also in terms of the incorporation of virtual elements made necessary as a result of the pandemic.

We recently caught up with Brandan and Jake to ask them a few questions as they reflected on 151 days of the first-ever fully supported e-trial in British Columbia!


151 days of a fully supported e-trial sounds intense. How are you feeling?

Brandan: Relieved and excited but mostly extremely proud. This must be the feeling that parents have when their kids win an award or take their first steps. A ton of work was put into this solution, and I am thrilled that it performed so well and was embraced by so many.

Jake: In one word — satisfied! Given the amount of technological solutions we had to implement — from the computer setup to the shared document repository for exhibits and other documents to hosting remote witnesses and having Christy provide realtime reporting remotely — I’m very happy it went so smoothly.


Prior to this trial a 100 percent fully supported e-trial was unheard of in British Columbia. How did you prepare for such a feat?

Brandan: Well, the clients were very clear about what they wanted this platform to do, but since we didn’t have an existing prototype, I had to take counsel’s ideas and make them a reality. I spent weeks — months, actually — researching, developing and testing various tech options, followed by sourcing, building and installing the entire platform in the courtroom. So my final solution for this trial was actually more of an invention!

Jake: I just tried to come into it with an open mind. When I joined Reportex, the trial was already underway but paused due to the pandemic. When it resumed, all the systems were already in place, so for me it was merely a matter of settling into the existing workflow, determining what was working and identifying what needed improvement.


What were the unique challenges of the e-trial, and how were they solved?

Brandan: The Vancouver courthouse does not currently have an established protocol for marking and managing exhibits in a fully digital manner; therefore the biggest challenge was creating a solution for digital exhibits that meshed with the existing systems and workflow of the court. We had to identify best practices for naming, indexing and storing the digital data for both the clerk and the registry, and through this process we developed and refined (and refined and refined) procedures that allow digital exhibits to be preserved with the same integrity as physical exhibits. This was a collaborative effort that involved some very creative (and patient!) court clerks and exhibit managers, and we ultimately developed a very simple, streamlined process that I hope will be the gold standard for e-trials until the Vancouver courthouse has the capacity to manage digital exhibits.

Jake: One of the unique challenges of the trial was that due to the pandemic some of the witnesses had to testify virtually. While the courthouse has videoconferencing equipment available, it doesn’t integrate seamlessly with our platform, which was designed to run independently of the courthouse network, for security purposes. So we repurposed the e-trial SMART Board (a 65-inch touch-sensitive LCD screen that witnesses use to mark up exhibits), patched into the DARS audio and voila! The witness could be seen and heard by everyone in the courtroom, and their testimony was captured directly on DARS. With a few more refinements this setup also allowed Christy to provide remote realtime to everyone in the courtroom, which has never been done before in British Columbia. It was truly revolutionary. 

Another challenge was determining how best to handle the thousands of digital trial documents that would be used (we ultimately marked roughly 770 exhibits). The parties required private folders for their own team’s use as well as shared folders so they could access the exhibits and other common trial materials. The clerk and the court required a separate silo for accessing their copies of the documents. Plus all the data needed to be physically stored in Canada, and we needed offline access in the (unlikely) event of an internet outage. I’m sure there were some bumps in the road in the early days, but by the time I joined the trial, the court and all parties were comfortable with the system, and it worked like a well-oiled machine.


What are your top three takeaways from this e-trial?

Brandan:

  1. Clients want an experience they can relate to. The so-called “smoke and mirrors” and fancy tech is distracting and cumbersome for experienced trial counsel who, understandably, don’t want to overhaul the workflow and style they’ve spent years crafting.
  2. Never underestimate the ability of a very determined judge to learn, embrace and ultimately thrive in an e-trial environment. Our self-proclaimed pen and paper judge was provided with virtually no paper in this trial, and while there was the odd technical glitch over the course of 151 days, the downtime was minimal, and he rallied like a total pro.
  3. The fact that we were able to integrate virtual services into this e-trial with minimal downtime shows just how much potential and flexibility the right tech has to truly connect people in litigation.

Jake:

  1. As the e-trial technician for the bulk of this trial, one of the most important things I learned early on was not to panic! With the amount of technology involved, things will inevitably go sideways now and then, but the solution is often a simple one. Fortunately, this e-trial had complete buy‑in from all counsel and the court, and they all understood that the minimal downtime we did experience was a drop in the bucket compared to the time that would have been spent preparing, locating and handling the boatload of binders that would have filled the courtroom and judge’s bench if this had been a paper trial. Plus I was in the courtroom every day to troubleshoot any issues that arose, and Brandan was even able to log in remotely, if needed. 
  2. E-trials really are the way of the future. As an attorney myself (I practised in New York), I can’t tell you how annoying it is to haul bankers boxes full of documents to and from court every day, shuffling through exhibits searching for the right cross-examination document and relying on temperamental photocopiers (and, let’s be honest, hard-working litigation staff who were understandably frustrated by temperamental photocopiers) to prepare six copies of a 700‑page document during the lunch recess. Simply placing everything on a computer eliminates these inefficiencies and allows counsel to focus more on strategy and less on logistics.
  3. Organization is key. Every e-trial is custom-designed to the needs of the parties and the court, but once the daily and weekly protocols are established, as long as you stay the course, there will be smooth sailing.

Looking to the future, what in your opinion does the type of technology you utilized for this e-trial mean for our legal system?

Brandan: I see the potential for complete courtroom/tech integration and maybe even new smaller spaces that are dedicated to virtual proceedings. Avoiding the need for witnesses and counsel to travel long distances to appear at trial will not only save money but also decrease delays and increase efficiency. This all adds up to an overall improvement in access to justice, which is at the forefront of everyone’s mind in this industry. 

Jake: I echo Brandan’s comments. In addition to managing a growing e-trial demand, Reportex is also facilitating a dramatically increased volume of remote witness connections to courthouses throughout British Columbia, and we are currently working with courthouses in Alberta to find solutions for our BC clients who also practise in Alberta. I sincerely hope that our legal system will continue to evolve and to embrace technology, which allows litigants to access flexible, cost-effective ways of adjudicating their disputes. It has been argued that e-trials can reduce trial times by up to half simply through implementing an electronic record, and the convenience of having all case materials available at their fingertips affords counsel greater focus on advocacy. Additionally I believe that many judges will come to prefer e-trials as it eliminates the binders and potential for misplaced documents and allows them more efficiency in preparing their reasons. All in all, it’s just a smarter way to litigate.

The (R)evolution is Here – the A – Z in FAQs

By Megan Ejack, Director of Marketing & Communications

We’ve entered a new age.

As the world continues to change and evolve, so do we. With everything going on around us, there is a glimmer of light at the end of this long, dark 2020 tunnel, and with that comes a shift in perspective. We have been offered a remarkable opportunity to redesign our lives, not only in how we work but also in how we continue to connect. What was born out of necessity has shifted, giving us a new vision of how we could thrive in our day to day — even in court. This is a chance to really evaluate the virtual and hybrid tools that have become so readily available to us and consider how to continue to integrate them as we move forward.

There is possibility everywhere. But where to begin?

We recently introduced you to the Reportex (R)evolution — a new perspective on connection through technology. When you join us in the (R)evolution, you will find yourself opening up to these new ways of working, with access to personalized tech support to enhance your evolving practice. You will be able to choose to continue to conduct virtual or hybrid proceedings, to enhance your in-person options with new tools and to learn to use practical solutions that will help you to appear in the office or in court safely and remotely.

Whether you want to continue to work fully remotely or you miss that in-person connection, the Reportex team will help facilitate a solution for you through our flexible and supportive options. We will be highlighting each of our e-services over the coming weeks and months, with continued updates on new developments as they arise.

Reportex has always been a tech-forward company on the forefront of innovation, but our goal is to ensure that the way we adopt tech doesn’t leave our clients in the dust. No matter your comfort level with technology, Reportex can get you up and running on your schedule.

When we first said that we are in this together, we meant it. Now as our legal community moves boldly into this new era, our team is committed to providing you with the information and tools to successfully navigate the terrain and remain effective and connected along the way.

Click on the above image to read our FAQs

The Reportex (R)evolution

By Megan Ejack, Director of Marketing & Communications

Welcome to 2021

A new landscape of legal tech is before us, bridging virtual services and hybrid options with simple, accessible solutions for your litigation practice at discovery, trial and appeal.

We invite you to join the Reportex tech revolution — tech that truly connects.

Evolution Revolution

Much can be said about the industrial revolutions, about their unique impacts on society and their progressive (though sometimes problematic) natures as they pertain to the human condition. But one truth remains — through simple shifts in means and perspective, often profound in their relative simplicity, these movements altered the very fabric and future of civilization.

Since the dawn of time our world has gone through an endless series of evolutions, and as we look at what has come out of this incredible past year, it is clear we are smack in the middle of another. Was it the most transformative year of all time? Who’s to compare? We are evolving at a different pace and in radically different ways than, say, the hunter-gatherers and farmers of yore or the textile workers and the machinists in the first waves of the mid 1700s.

What is true is that evolution breeds progress and that innovation will always be at the forefront of the human experience. The incredible shift in innovation that we are currently facing is the collective acknowledgement of our deep need to connect.

As we evolve, we challenge ourselves to take great leaps forward in thought, perspective and action. Evolution is an opportunity to rethink the way we do things and to evaluate the potential for new and better circumstances for our world. We find ourselves in such a place now, not necessarily with machinery or technology per se, but with how we approach the tools and systems we already have in place.


Evolve Your Practice with Reportex This Year

The First Industrial Revolution brought with it the machinery and tools that allowed a new kind of productivity to emerge. The Second Industrial Revolution developed the means to share that productivity across oceans, to discover and create commerce with new lands and people, to bridge a gap across the world. As information technology began to emerge in the late 1900s, a new landscape began to develop. That third revolution is characterized by an almost mystical digitization and automation inherent to electronic technology.

Progress. Productivity. The birth of the hustle.

The Fourth Industrial Revolution (a.k.a. Industry 4.0) has had us leveraging that technology in new and innovative ways, creating platform-sharing systems and artificial intelligence to aid in the development, production and distribution of products and commodities, goods and services, with a near unlimited potential for continued growth.

Each of the four phases of industrial revolution has marked a major social and economic turning point for civilization, leading to the one we find ourselves in now — or rather where we found ourselves until now.

Reconnect

In 2020 we were faced with an entirely new challenge, seemingly overnight: how to continue to engage in commerce and productivity when the machine had been forced to slow down — and in some cases stop completely. For many it has not been possible to continue, but for some of us there has been an enlightened pivot (word of the year, apparently) that has taken place. As we all faced the challenges of this global event, the only relevant strategy was to regroup, reimagine and move into a different type of growth mindset: connection. Moreover connection through technology.

For Reportex this has meant stepping up our game in all of our e-services. Virtual litigation has become necessary to the justice system, and although we have always been developing leading-edge systems and technology, it has now become the key to our sustained success. Courts are adopting all sorts of new, innovative solutions, and we are at the forefront.

Join the (R)evolution

The new (R)evolution is all about connection. Over the coming months we will be highlighting all of our e-services and offering specialized guidance to help you evolve your practice. Our innovative solutions and hands-on technical team will fuel your work and connect you to the possibility inherent to this changing landscape.

Join us as we help to revolutionize the way you work. #techthatconnects