Tag Archive for: #legaltech

Press Release Announcement

Press Release: Veritext Legal Solutions Releases Smart Summary

Livingston, New Jersey – March 13, 2024 – Veritext Legal Solutions, the leader in court reporting services and innovative litigation support solutions, today announces the release of Smart Summary, an AI-generated and editable draft summarization of the official proceeding transcript.

Smart Summary is delivered alongside the certified transcript and provides legal teams with efficiency when it comes to case strategy and the transcript summarization process. With Smart Summary, the legal team has access to a draft page-line summary in an editable format to easily mark up text and highlight key testimony.

Benefits of Smart Summary include:

  • Convenient delivery with the certified transcript and access anytime via the MyVeritext web portal.
  • Access to the power of AI without the risks of open engine models training, storing or using sensitive and confidential information.
  • Production in adherence to Veritext’s stringent data security protocols.
  • Delivery in Microsoft Word so the summary can be modified, highlighted, etc.
  • Preformatting for the needs of legal teams, including transcript page-line references alongside summarization.
  • A quality review by a human before being sent to a client.

“Smart Summary uses the power of AI to give legal teams a head start on producing their transcript summaries. It’s delivered alongside the certified transcript, formatted in a page-line style and can be easily modified,” states Mike Murray, director of technical and creative solutions at Veritext. “The best part is that Smart Summary is created with the same data security standards that Veritext is known for – which means that even though it’s AI-generated content, legal teams don’t have to worry about their confidential information being shared or showing up somewhere public.”

Smart Summary will be returned with all transcripts delivered before May 1 at no additional cost. To learn more about Smart Summary, visit www.veritext.com/smartsummary/.

AI & Legal Tech

Webinar: Balancing Artificial Intelligence Innovations, Best Practices, and Ethics in Legal Proceedings

On Wednesday, March 13, at 2:00 p.m. EDT, we are hosting a webinar to explore how to balance artificial intelligence innovations, best practices, and ethics in legal proceedings. More information here:

Testimonial Technology Article

Featured Article: Harnessing Technological Advancements in Testimonial Evidence Management and Presentation

By Mike Murray

Reprinted with the permission of  Mike Murray, Director of Client Solutions, and International Legal Technology Association. This article was originally published in winter 2023.

Technology is changing how we handle testimonial evidence. Read about the advancements here:

Featured Article: The Rise of AI in Court Reporting Technology

By Mike Murray

Reprinted with the permission of  Mike Murray, Director of Client Solutions, and Law.com. This article was originally published January 12, 2024.

Learn about how new technologies are shaping the legal industry in the Law.com article, “The Rise of AI in Court Reporting Technology,” by Mike Murray, Veritext’s Director of Technical and Creative Solutions.

All New Canadian Webinar: E-trials Simplified

Take a tour of the current E-TRIAL trends and technology with some of Canada’s leading experts!

On May 18, we are excited to present an in-depth look at the benefits of e-trials in this complimentary one-hour webinar. Christy Pratt, Vice President of Veritext Canada along with special guests Rose Singh, CEO of Triage Data Solutions, and Ryan Snushall, Account Executive for Case Center will explore advancing technologies and discuss best practices for managing, presenting, and marking documents, while sharing practical easy-to-use tips for conducting a successful e-trial in Canada.

We hope to see you there!

See the link below for more information and to register for this in-demand webinar.

Shaping the Future

As we prepare to return to the workplace, there are new considerations about how we want it all to look.

How might we shift our focus? What has become most important? What do our teams need?

Perhaps most importantly, how can we reimagine our priorities as they pertain to our individual and collective progress. This act (and conversation) of “returning to the workplace” is becoming a conceptual hallmark of how the world has shifted and is continuing to shift.

The pandemic has shown us many things on a global level — the gaps in our systems, the highs and lows of societal need, the value of community and how we can come together in times of crisis. In short, connection is key.  

Not only have we all begun to re-evaluate our own small pieces of the puzzle, but we can see evermore clearly that our entire global economy is inextricably reliant on the human element. When humans break down, so do our systems. The one saving grace is how we are able to come together to regroup and succeed.

As humans of the 21st century we have experienced four major industrial revolutions in comparatively quick succession. It is said that we are in the fourth — a.k.a. Industry 4.0 — exemplified by the widespread implementation of artificial intelligence, global platform management and analytic-based progress and expansion. Technology has truly changed the fabric of our world and has added an element of undeniable connectivity. These phases of industrial and technological advancement have shaped us in irreversible ways.

However, throughout this pandemic experience a new layer of progress has emerged — a more profound adoption of these technologies being not only used for economical and commercial benefit but also intricately woven into our basic need for connection.

“Today, technology is changing everything — how we relate to one another, the way we work, how our economies and governments function, and even what it means to be human.”

 — Klaus Schwab

A hot topic in our industry, technology that has been in the nascent stages for decades has now finally fully entered our proceedings and our courtrooms. Our ability to properly access the justice system in this type of recent circumstance has been absolutely critical. For us it’s the exciting new territory we have already been working towards, and we are focused on remaining on the leading edge of these developments.

Our team is well positioned to continue to lead the charge through this next iteration of industry progress as we dive headlong into the future. It’s as if we are finally cresting the rollercoaster, having slowly but surely climbed each bar along the track, and are preparing for the transfer of potential energy to kinetic energy by gravitational force.

The momentum will take us, but first, there is almost a pause … a breath. We are in that moment of suspension, just before heading down to what is next.

As a company we are committed to shaping the future of our industry, fostering our community and supporting our team. Continuing to develop solutions for our clients as we move into this next phase is paramount. In essence we have entered what our team at Reportex is affectionately calling the fifth revolution — a.k.a. the Reportex (R)evolution.

Our notion of “tech that connects” carries over into our team values and our support of our community. Using integrated legal technology, we endeavour to provide ongoing mentorship through the support of key programs like the NAIT Captioning and Court Reporting program.

We recognize that we are not an island.

Our success depends on the success of the industry as a whole. Being keenly aware of the challenges our legal system faces as well as the future of court reporting across North America enables us to stay abreast of the trends and to have a hand in continued development. With an eye toward collaboration and collegiality with our counterparts across the nation, we hope to maintain a broad perspective of what is possible and how we can continue to participate in this evolution.

(R)evolution: shaping the future of legal solutions

To say that this pandemic has been disruptive to most industries would be a bold understatement, but it has been particularly disruptive to those who rely on systemic stability and are/have been traditionally slow to adapt to change. It is no secret that our legal community can struggle with the adoption of new technology and procedural shifts. There are also those who have been trying for decades to demonstrate the value of implementing new legal tech, like hybrid proceedings or integrated realtime reporting with videoconferencing in the courtroom. For that reason it was a pleasant surprise to see how quickly everyone was able to adapt to new ways of handling legal proceedings and how readily clients of all ages and demographics understood the need to pivot during this crisis.

Many of these systems were already in the nascent stages, but necessity certainly put a new timeline and a hyper spotlight on the need to be able to adapt quickly and effectively. This was necessary not only to keep the justice system running smoothly on a day-to-day basis but to ensure adequate access to justice throughout this challenging time. Streamlining processes as well as digitizing them has shown everyone that the legal industry can survive dramatic changes and adjust with the times.

Reportex has always strived to stay abreast of new technology, and we are dedicated to helping shape the future of legal proceedings to better serve our clients. Our commitment to remain on the leading edge and our team of technical and reporting specialists have allowed us to weather the last 14 months with barely a ripple. 

This has been reflected in the ongoing development of our new headquarters at 700 – 925 West Georgia Street. The plans for the new HQ had been in play long before COVID hit, and we managed to carry on without too much delay. Safe and secure in-person meeting spaces will always be required in the legal industry, even more so now that the pandemic has sped up the shift to remote law firms or vastly downsized office spaces and solo practices. Making sure that we are equipped with the best AV technology, videoconferencing and court bridge services allow our clients to communicate and work effectively, no matter where they are located.

As we plan a more fulsome return to work, we are always cognizant of the health and safety of our clients and staff. Because of ongoing COVID protocols, we are limiting the number of people in a meeting room to six, including the court reporter. Clients can take advantage of our technical solutions for virtual or hybrid communications for mediations, discoveries, arbitrations, and other proceedings.  

As part of our ongoing commitment to support our valued clientele and industry partners, over the coming weeks, we will be sharing with you more plans about the ongoing technical developments, e‑solutions, and service solutions.  

This is the Reportex (R)evolution. This is our commitment to being the leader in shaping the future of our industry.

You can learn more about our COVID protocols here and our virtual and hybrid systems here.  

Security & Remote Services Update (Including MS Teams)

MS Teams Videoconferencing Platform

Our technical team has now completed its testing of the MS Teams platform. 

While Teams does offer some of the features that both Zoom and WebEx have (such as sharing documents, unique Meeting ID and password settings and a chat feature), it has no breakout room functionality at this time, rendering it unusable for mediations.  Further, each MS Teams licence has a limit of up to 5 guests per Microsoft account.  This means that, for larger discoveries and hearings, every participant will have to create a Microsoft account in order to access the meeting.

Microsoft Teams’ greatest drawback, however, is the confusing user interface.  It is unintuitive and difficult to navigate compared to Zoom or WebEx.  We anticipate that this will lead to significant delays in proceedings due to increased technical assistance and troubleshooting for clients and counsel, who all bring varying degrees of technical know-how to remote proceedings.

Zoom Videoconferencing Platform – Security Update

Starting May 9, 2020, all meetings conducted with Free or Basic accounts (including previously scheduled meetings, new meetings and meetings started or scheduled using Personal Meeting IDs) will require a password.  Since Reportex password protects all of our meetings, there will be no change to your joining experience for those who use Reportex to facilitate their remote proceedings.

On May 30, 2020, Zoom 5.0 will launch, enabling GCM encryption across the entire Zoom platform, providing increased protection for meeting data.  As part of the Zoom 5.0 upgrade, Zoom will upgrade to Advanced Encryption Standard (AES) 256-bit GCM encryption, which is a big improvement over its previous 128-bit AES encryption. After May 30, 2020, all Zoom clients using older versions will receive a forced upgrade when trying to join meetings as GCM encryption will be fully enabled across the Zoom platform; in other words, you cannot join meetings after May 30 without upgrading to 5.0.  If you or your client have discoveries or mediations scheduled for May 30, please ensure that you update your Zoom client in advance. 

 Comparing the Zoom, WebEx and MS Teams platforms

FeatureZoom ‘Pro’ LicenceWebEx ‘Free’ LicenceWebEx ‘Training’ LicenceMS Teams
Freshly generated meeting ID and password created for each unique meeting****
Apply a virtual background**
(iOS only)
(iOS only)
Touch up your appearance*   
‘Waiting Room’ feature (to prevent unauthorized access)****
Mute audio and stop video****
Participants can change their display name after logging in*  *
Host can change participants’ display name after logging in*   
Prevent participants from changing their display name after logging in*   
Lock the meeting to prevent participants from joining after a certain time****
Non-hosts can invite other participants****
Make another participant the host/presenter****
Chat feature****
Disable the chat feature*** 
Breakout rooms* * 
Ability to join a breakout room you are not assigned to    
Leave a breakout room and re-enter the main session area unannounced n/a* 
Show documents or screen within the platform without uploading to US server****
Allow remote control of a document to another participant****
Record feature****

“Having Reportex manage the technical aspects of the virtual mediation was invaluable to me as mediator. Jake, the technical representative, was great, communicated with the parties, arranged all the rooms, gave me a tutorial on moving from room to room and dealt with any and all technical questions the parties had during the day, leaving me free to focus on getting the matter resolved.”
Marina Pratchett (Mediator)

Meet Dr. Chris Watt

Join Reportex and Integra as we co-host a free webinar on Conducting Remote IMEs on Thursday, May 14th from 12:00pm – 1:00pm.

Special guest Dr. Chris Watt.

Listen and learn from special guest Dr. Chris Watt as he shares his experiences conducting an entire assessment and physical examination via video.

Dr. Chis Watt is a Certified Sports Medicine Physician through the Canadian Academy of Sports Medicine and is a Certified Independent Medical Examiner through the American Board of Independent Medical Examiners. He is the Medical Director at Integra Medical Consulting, a locally owned and clinically managed IME agency based in BC with clinics in Vancouver, Kelowna & Edmonton. Dr. Watt is a peer article reviewer for the Canadian Family Practice Journal, and has written articles and made presentations on topics related to sports medicine, occupational medicine and the management of mood disorders. He has provided evidence in BC Supreme Court on numerous occasions.

This webinar will cover a range of things, including:

  • Pros & Cons: The benefits and pitfalls inherent to the process
  • File briefs: Information that would be useful to have on hand
  • Process overview: How it may differ, depending on the circumstances
  • Prepping a client: Key information and tools to provide to your client
  • Best practices: Communication between lawyers and doctors for the most effective examination
  • Q & A following the presentation.

Space is limited. Sign up here to reserve your spot!